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Knowledge base

Frequently asked questions

Straightforward answers about catalogue language, documentation and Canadian product information. Nothing here is medical advice.

32 answers

Catalogue and ordering

Quantity and storage

Documents and test language

Research use and product information

Verifying documents

Reading claims and research

Canadian regulatory context

About this site

Sources and longer explanations are available in the Proof Line journal, arranged into reading paths on the learning hub. A printable document checklist is available for recording what a supplier actually provided. Terms are defined in the glossary, and our editorial policy explains how these answers are written.